U.S. automaker Tesla said on Sunday it will aid Chinese police investigating a crash involving a person of its Design Y automobiles soon after area media studies said two persons had died and a few had been hurt when the driver missing regulate of the motor vehicle.

The incident on Nov. 5 in the southern province of Guangdong killed a motorcyclist and a higher faculty female, Jimu News documented, putting up a online video of a auto driving at superior speed crashing into other cars and a cyclist.

“Police are at present searching for a 3rd get together appraisal company to establish the real truth at the rear of this accident and we will actively deliver any essential guidance,” Elon Musk’s electrical automobile maker informed Reuters in a information on Sunday, cautioning versus believing “rumours”.

China is Tesla’s 2nd-largest market place, and the crash was amongst the best trending matters on the Weibo social media platform on Sunday.

Jimu Information quoted targeted traffic law enforcement as declaring the result in of the incident in Chaozhou metropolis had not been identified and an unnamed family members member of the driver who reported the 55-year-previous had challenges with the brake pedal when he was about to pull about in front of his household shop.

Tesla said videos confirmed that the car’s brake lights had been not on when the car or truck was speeding and that its information confirmed concerns these types of as there getting no action to move on the brakes throughout the vehicle’s journey.

Phone calls to police in Raoping, the county wherever the accident happened, went unanswered on Sunday.

Tesla has confronted statements of brake failure in China right before.

In its statement to Reuters, the firm mentioned a Chinese car or truck owner had been purchased by a court docket to publicly apologise and compensate the company following it ruled that opinions he had produced to the media about troubles with his brakes were being inconsistent with the points and had harmed Tesla’s name.

Reuters could not promptly validate Tesla’s assertion.

Past year, an disappointed shopper caused a social media stir by clambering atop a Tesla at the Shanghai vehicle show to protest the firm’s dealing with of her grievances about malfunctioning brakes included with a vehicle incident.

In that instance, Tesla mentioned speeding violations ended up powering her crash but promised to strengthen how it addressed purchaser complaints.