Kia India Starts Aftersales Initiatives On Its App

Kia India launched its digitised omnichannel aftersales initiative ‘Ownership Applications On line Sales’ aimed at providing customers to order distinctive solutions, possession offerings, and courses these as extended warranty, add-ons, and a lot of much more from the My Kia application. In addition, the method permits clients to watch their automobile companies availed for the possession software in actual time. Kia suggests the assistance initiative displays the brand’s customer-centric method by enhancing customers’ accessibility to the manufacturer at each stage of their obtaining-to-ownership journey.

The My Kia application is an integrated purchaser communication platform introduced in March this yr and aims to provide seamless encounters to prospects throughout their car or truck ownership journey. Working with the application, buyers can request a check push, get a estimate, get a online video session, and e book a automobile, all in the comfort and ease of their residences. Various other important options are offered on the app, this sort of as assistance appointments, notifications, Digi Wallet, car dashboard and so forth.

To day, Kia India has launched five vehicles for the Indian market place, the Seltos, the Carnival, the Sonet, the Carens, and the EV6. Kia India has finished over 6.3 lakh dispatches from its Anantapur plant, which includes 5 lakh domestic profits and more than 1.5 lakh exports. The brand has a network of 339 touchpoints and is concentrated on strengthening its footprints throughout the state.